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User Research for Spotify Car Thing

User Research for Spotify Car Thing

As a User Research Consultant at Spotify I led multiple user studies with Car Thing in the U.S.

As a User Research Consultant at Spotify I conducted multiple user studies with Car Thing in the U.S.

Problem

How do people listen to music in the car? How do they use voice control?

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My role

As a user research consultant at Spotify I was responsible for conducting and reporting on four long-term user studies with Car Thing in the U.S. Methods included diary studies, surveys, usability tests, interviews, and continuous reporting to the team.  

I also evaluated the product with participants according to NHTSA safety guidelines using eye tracking equipment and a car simulator.

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Release

I finished my work with research in 2019, and Spotify Car Thing was officially announced on April 13, 2021.

Check out the Spotify Car Thing website for more details.

Image of Car Thing from carthing.spotify.com